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TGI FRIDAYS
Lifting the weight of the week
Reinterpreting the Friday feeling for a new moment of social openness
SVA Masters in Branding (2024)
Developed for Brand Failures, a course led by Tosh Hall at JKR within the SVA Masters in Branding program, this project proposed a strategic repositioning to restore the cultural relevance of a declining brand.
The Original Friday Feeling

TGI Fridays emerged alongside what we now recognize as the post-work social scene.

It gave young professionals a place to gather, mingle, and forget about the workweek. Fridays offered something more than just a craft cocktail, the brand’s real value was social. Fridays became the bar that made the night feel like it had started.

Losing the Spark

With time casual dining gradually became more standardized and many of the social behaviors that once happened in public spaces moved online. The category competed on promotions and convenience, causing Fridays' once vibrant the social energy to sowly fade. Fridays had lost more than relevance. It had lost it's clear role in people’s lives.

The Ultimate Wingwoman

The opportunity is not to recreate the old Fridays. It's to reclaim its role as the place that helps the night begin.

The brand becomes The Ultimate Wing Woman: caring, exciting, and unconventional. She makes introductions easier, takes care of the details, creates momentum, and knows when to get out of the way.

The new direction restores Fridays' as a facilitator of social connection.

Role

Cultural Reframing
Audience Strategy
Experience Direction
Brand Narrative

Team

Dyna Rivera
Lizy Ainsworth
Srushti Pokerna
Ashley O'Connor

Brand Activations
Making Friday a Feeling
The Ultimate Wing Woman is caring, exciting, and unconventional. These traits operate as principles for how Fridays behaves at every touchpoint.
Meet someone, In person
An analog dating wall gives people permission to introduce themselves without adding another screen to the experience. Connections are made live in the room.
Drinks that set the tone
A cocktail program built around momentum, personality, and just enough attitude to tip the vibe from just dinner to a night out.
built to be safe
Safety becomes part of the experience rather than an invisible policy, informing staff training, spatial cues, and how guests are supported throughout the night.
Not so uniform
Fridays’ iconic stripes return as a flexible uniform language rather than a  prescribed outfit. Each team member can wear the stripes they choose while remaining unmistakably part of Fridays.
Back to where it began
A new flagship reopens at the site of the original Upper East Side location, using the brand’s history as the starting point for a contemporary expression of the Friday feeling.
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